Clients Director (WSP)

الوصف

We are WSP - Join us and make your career future ready!

Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you'll be at the heart of a team of international experts all dedicated to growing and sharing their expertise, and working on projects that transform society for all of us.

As the Clients Director within WSP's Transport & Infrastructure business unit, you will be responsible for driving the growth and development of our client base within the engineering industry. You will play a vital role in establishing and maintaining strong relationships with existing clients while actively pursuing new business opportunities. You would be the liaison between the senior leadership of our business and our clients.

This position requires a strategic mindset, Excellent communication skills, and a deep understanding of the engineering sector. If you are a motivated and results-driven professional with a passion for building and managing client relationships, we invite you to join our dynamic team.

Your new role, what's involved?

* Develop and execute the company's client acquisition and retention strategy to achieve revenue and growth targets across the Middle East region.

* Identify and pursue new business opportunities within the engineering industry, targeting both private and public sector clients.

* Build and maintain strong relationships with existing clients, understanding their needs and ensuring customer satisfaction.

* Conduct regular client meetings, presentations, and negotiations to establish new contracts and secure business partnerships.

* Collaborate with the sales and marketing teams to develop compelling proposals, presentations, and marketing materials for clients.

* Build an effective network of key team members in T&I to drive the business in all business development, bidding, and project delivery activities in line with the strategy.

* Stay updated on industry trends, market conditions, and competitor activities to identify potential risks and opportunities.

* Monitor client satisfaction and proactively address any issues or concerns to maintain long-term relationships.

* Work closely with internal departments, including engineering, project management, and finance, to ensure seamless service delivery and client support.

* Assist and develop the regional and global profile of the ME T&I business.

* Develop and execute a forward-looking transformative strategy ensures our business stays ahead of the commodified services curve, ensuring that we remain a high value expertise driven service.

* Will have oversight of all bidding activity within T&I to ensure quality and to maximize cross selling opportunities, both regionally and globally.

* Will be a key client relationship holder throughout project delivery to assist in diffusing any issues before they become critical, defending the interest of WSP, while remaining focused on the success of the project.

* Provide regular reports and updates to the executive team on client activities, market trends, and sales performance.

* Support and facilitate a WSP culture of customer service to internal and external stakeholders.

* Participate in industry conferences, trade shows, and networking events to enhance the company's visibility and expand professional networks.

* Role would be reporting into the Managing Director for Transport & Infrastructure

Requirements

We'd love to hear from you if you have:

* Bachelor's degree in engineering, business administration, or a related field. An advanced degree is preferred.

* More than 15 years of technical experience.

* Proven experience in a client-facing role, preferably in the engineering or construction industry for transportation & infrastructure projects.

* Strong knowledge of engineering products, services, and solutions.

* Demonstrated success in driving business growth and achieving revenue targets.

* Exceptional communication and interpersonal skills with the ability to build rapport and negotiate effectively.

* Strategic thinking and the ability to develop and implement innovative client acquisition and retention strategies.

* Excellent organizational skills and the ability to manage multiple client accounts simultaneously.

* Experience with the commercial management of a business unit.

* Middle East experience is highly desired.

* Proficiency in using CRM software and other sales tools to track and manage client interactions.

* A self-motivated and results-oriented mindset, with the ability to work independently and as part of a team.

* Willingness to travel across the Middle East region as needed to meet with clients and attend industry events.

What's in it for you?

What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP - we can!

WSP recognizes that work is only one part of our lives and making time for the other things in our life is important - be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.

As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous annual leave, and paid professional subscriptions.

Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.

Apply now and be the future of WSP!

WSP is one of the world's leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic.

About the Company

WSP is one of the world's leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 36,000 talented people in more than 500 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.