Business Development and Operations Officer

Yalla is looking for a proactive and organised Business Development and Coordination Officer to join our growing team.

This is a cross-functional role with a primary focus on business development, outreach, communications, and coordination, alongside some support with internal operations.

The role would suit someone who enjoys building relationships, following up on opportunities, keeping things moving, and working across different parts of a growing organisation.

## About the Role

You will work closely with members of the Yalla team to support business development and growth activities across Yalla Palestine, Yalla Cooperative, and Yalla Labs.

A key part of the role will be helping us create more consistency around outreach, partnerships, communications, and follow-up. You will also support coordination across some internal activities and operational processes where needed.

The role will develop over time, with opportunities to take greater ownership as you become familiar with Yalla, our work, and our partners.

## Key Responsibilities

### Business Development and Growth

- Support outreach to potential clients, partners, funders, and collaborators
- Research and identify relevant business development and partnership opportunities
- Help maintain relationships and follow up with existing and prospective contacts
- Support preparation of proposals, presentations, introductory materials, and other business development documents
- Help coordinate meetings, conversations, and follow-ups connected to new opportunities
- Support Yalla's visibility through LinkedIn, social media, website content, and other communications
- Help create more consistent systems for tracking opportunities, outreach, and business development activity

### Coordination

- Coordinate actions and follow-ups across different team members
- Help organise meetings, priorities, timelines, and next steps
- Maintain clear records of conversations, opportunities, and outstanding actions
- Support coordination between Yalla's different projects, organisations, and areas of work
- Help ensure that opportunities and commitments continue moving forward

### Operations Support

Depending on organisational needs, the role may also provide light operational support, including:

- Supporting hiring and onboarding coordination
- Helping with documentation and administrative follow-ups
- Supporting procurement and purchasing processes
- Assisting with internal team coordination and organisational activities

## About You

We are looking for someone who is:

- Highly organised and comfortable managing multiple priorities
- A strong communicator, both written and verbal
- Confident building professional relationships and communicating with different stakeholders
- Proactive and comfortable following up and keeping things moving
- Interested in business development, partnerships, growth, and organisational development
- Comfortable working collaboratively in a remote and cross-functional team
- Able to work independently while knowing when to ask for input or support