Safety and Security Consultant

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Opportunity

IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment.

Context and Objective

• Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads)
• Potential for client psychological distress, coercion, or external third-party pressure
• Intern and junior staff exposure to high-stress client interactions
• Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution

The objective of this assessment is to develop appropriate measures in place pertaining to:

• Physical security of the building envelope and entry systems
• Interview room safety for staff, interns, and clients
• Incident response and evacuation procedures
• Information security related to physical access
• Staff and intern security awareness and preparedness

Key Deliverables

1. Executive Summary (3–5 pages) 1. Overall risk rating for the facility 2. Top 5 prioritized findings 1. Immediate actions required before the next operational day (if any) 2. Full Security Assessment Report 1. Current state description (observation-based) 2. Gap identification 3. Risk rating (probability + impact) 4. The threat actor most likely to exploit the gap 5. Recommended mitigation measure(s) 6. Cost estimate category (low/medium/high) 1. Responsible party for implementation 3. Interview Room Security Protocol (standalone document) 1. Room configuration standards — furniture placement, door opening direction, staff positioning relative to exit 2. Pre-interview checklist — room clearance, panic device test, colleague notification 3. Duress signal system — verbal and non-verbal protocols, staff response procedure 4. Escalation ladder — from client agitation through staff concern to active incident 5. Intern-specific protocols — buddy system required 6. Post-incident procedure — reporting, staff support, room lockdown sequence 7. Client dignity safeguards — balancing security measures against client experience 4. Prioritized Risk Register 5. Security Management Plan (SMP) Draft 1. Daily opening/closing procedures 2. Visitor and client management flow 3. Key holder policy 4. After-hours incident contacts 5. Emergency communication tree 1. Quarterly review schedule 6. Training Needs Assessment

Qualifications

• Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts
• Direct experience assessing NGO or humanitarian operations in urban environments
• Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements
• Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards
• Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)
• No conflict of interest with the organization or its donor base
• Clearance/reference check completed prior to engagement

Conduct & Confidentiality

• The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information
• All findings are for internal use only unless explicitly authorized for external sharing
• Staff interviews shall be conducted on a no-attribution basis
• The final report shall be stored in accordance with the organization's data protection policy
• The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline

Compensation

The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables.