Global Shelter and Settlements Adviser MENA

What we are looking for:

We are seeking an experienced Global Shelter & Settlements (S&S) Adviser to support NRC's programmes across the MENA region. In this role, you will provide strategic and technical leadership to Country Offices and Regional Offices, ensuring that high-quality Shelter & Settlements strategies, systems, policies, tools, and practices are effectively developed and implemented. You will work closely with S&S Specialists, Programme Development Managers, and Heads of Programme to strengthen programme quality, drive technical excellence, and support the delivery of impactful humanitarian responses.

As the Global S&S Adviser, you will play a key role in programme development by contributing to regional and country-level proposal design, identifying funding opportunities, and ensuring compliance with donor requirements. You will provide technical oversight, advisory support, and capacity strengthening to Country Office teams within your area of expertise. In addition, you may serve as the focal point for a specific region and/or technical area within the global S&S team, providing guidance and support to fellow advisers while contributing to broader global initiatives and organisational learning.

The Global S&S team operates within NRC's technical matrix structure, collaborating closely with technical and operational colleagues across Country Offices, Regional Offices, and the Global Programme function. As part of a team of global advisers, you will maintain a technical relationship with country-based S&S specialists and regional programme teams, helping to shape global policy, strategy, and technical direction. Success in this role requires a collaborative approach, strong stakeholder engagement, and a commitment to fostering innovation and shared learning across NRC.

What you will do:

Policy, Strategy and programme development

• Responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the S&S area while contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting.
• Responsible for supporting the development of country/regional core competence strategies and implementation plans in line with global policies and global and regional strategies.
• Work within the Global Programme Section to contribute to specific areas of innovation and development, including piloting and learning from experiences at the country office and regional level.
• Contribute to the resource mobilization and fundraising for country, multi-country and regional programme development related to S&S.

Technical development, support, and capacity building

• Technical supervision of Country and Regional Office Specialists and Programme Development Managers, including providing strategic advice, technical support, capacity building, staff training, and contributing to recruitment.
• Ensure that S&S based programming approaches contribute to integrated response and analysis.
• Contribute to the NRC global development of the S&S, through collaborative working with and contribution to the NRC Global S&S development, and by sharing learning and expertise with the Global level and Regional and Country Offices.
• Facilitate and stimulate an environment conducive to innovation. Keep informed on innovation insights and analysis of relevance to S&S. Ensure this knowledge is integrated into the systems and culture of the organisation at country and regional levels.

Quality standards, data analysis and MEL

• Provide strategic advice, technical support, and capacity building to Country and Regional Offices to ensure quality programming of core competencies, including Safe and Inclusive Programming.
• Lead the institutionalization, roll-out, and capacity building of sector-specific MEL tools at Country Offices, ensuring effective planning, implementation, and data utilization.
• Support and monitor compliance with the Response Policy and ensure quality oversight of core competency-related MEL, including data quality checks, Theory of Change reviews, and sign-off on evaluations and research.
• Promote and document learning activities, contributing to strategic evaluations and research, and disseminating sector-specific learning and good practices at all levels, including direct support to Country Offices.

Networking, representation and relationships

• Responsible for identification, development and maintenance of relationships with relevant stakeholders (e.g., donors, Clusters/Working Groups, UN agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC’s Core Competencies.
• Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence.

Please download the detailed job description to learn more about this position.

What you will bring:

• Minimum 6 years of relevant professional experience in a similar position within the humanitarian field or similar.
• In-depth knowledge of and experience with NRC’s specialised areas of expertise
• Proven experience in programme quality and strategic approaches to programme development.
• Experience of developing practical tools and resources.
• Experience of programme quality assessments, programme development and delivery.
• Experience of delivering learning and development as part of quality improvement and capacity building.
• Experience from different countries from across more than one NRC region.
• Extensive experience in programming in complex and volatile contexts.
• Willingness to travel to high-risk COs (including area offices and field offices).
• Willingness to keep HEAT training valid.
• Fluency in English, both written and verbal. Knowledge of French, Spanish or Arabic is considered an advantage.
• Understanding of and commitment to organisational learning, and the role and contribution of Monitoring, Evaluation and Learning to quality management and development.
• Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building.
• Understanding and experience of the specific demands of S&S within (named Region, Country) contexts.
• Understanding of and commitment to integrated response approaches.

What we offer:

• Duty station: Mobile contract based in Amman and/or Resident contract for nationals of countries in the MENA region, with ability to travel across the region.
• Contract: Temporary (2 years).
• Travel: up to 40% including up to 30 days deployment at a time.
• Salary/benefits: Grade 9 on NRC’s Resident or Mobile salary scale, with accompanying terms and conditions.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email ho.recruitment@nrc.nowith the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH