Monitoring, Evaluation and Learning (MEL) Adviser (B4PF) - Middle East Office

What we are looking for

For this position we are looking for someone who is dynamic and innovative with proven technical Monitoring, Evaluation & Learning (MEL) expertise, working on M&E frameworks, tools and the quality of programmes preferably in a development and/or post conflict context.

We are looking non-conventional M&E experience that involves bringing partners together and creating an effective environment for learning exchange among them. Strong coaching experience will also be critical for this position and prior experience developing or managing partnerships with local organizations is mandatory for this position.

You have to be a doer with the ability to strengthen communication, trust and understanding among various stakeholders as well as the ability to work collaboratively with diverse and sometimes remote teams. To excel in this role, excellent coordination, diplomacy, and facilitation skills are essential.

Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.

What you will do

The Monitoring, Evaluation and Learning (MEL) Adviser provides hands-on support across the FMU, ensuring effective MEL systems, processes and compliance for partners/grantees. This role ensures the development of a coherent MEL system for the Facility.

Key responsibilities include developing and implementing MEL systems, tools, and guidance; supporting programme design, proposals, and donor grant management; and delivering training, coaching, and capacity-strengthening for staff and partners/grantees.

The role involves close collaboration with partners to identify gaps, strengthen MEL systems, and ensure compliance with Nabni and donor requirements. With the support and guidance of the Head of Programme and Learning, the MEL Adviser supports the delivery of periodic adaptive management learning exercises (such as After Action Reviews).

Key responsibilities:

• Support financing/grant-making by working closely with partners/grantees to ensure they can and do meet the MEL requirements of the Nabni grant cycle.
• Perform data quality and compliance assessments for partners/grantees, including validation and on-site monitoring.
• Contribute to Pillar 2 (technical assistance and capacity strengthening) by providing technical assistance and capacity strengthening support to partners/grantees in regard to MEL.
• Support knowledge exchange and learning by providing analysis, MEL technical assistance and by leading lessons learned exercises.
• Support organisational learning and work directly with the Head of Programme and Learning by leading analysis, lessons-learned discussions, and the production of MEL reports, dashboards, factsheets and learning papers to inform evidence-based decision-making for internal teams, partners/grantees, and donors.
• Responsible for MEL support to colleagues with MEL responsibilities and for the development of relevant MEL training, including coaching of staff to ensure they meet expected MEL standards.
• Compliance and adherence to NRC, Nabni, and donor policies, guidance and procedures.

What you will bring

• Relevant university degree within the field of social sciences, statistics, research, international development or economics, or other related fields of study.
• At least 3 years of MEL experience in an international organisation, preferably in a development and/or post conflict context.
• Demonstrated experience with and knowledge of principles and current approaches to Monitoring, Evaluation and Learning, data collection, and analysis – including both qualitative and quantitative methods.
• Demonstrated experience and knowledge of current approaches to MEL for peacebuilding/social cohesion.
• Prior experience developing or managing partnerships with local and national non-governmental/civil society organisations is mandatory.
• Experience facilitating capacity-building for local partners, with a strong ability to transfer knowledge through training, mentoring, and formal and informal approaches.
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint). Skills in other analytical or presentation software such as PowerBI is an advantage.
• Excellent verbal and written communication skills are required.
• Fluency in both English and Arabic, written and verbal.
• Prior experience working with KfW-funded projects and/or knowledge of KfW requirements is an advantage.
• Prior experience working in the MENA Region is mandatory.
• Experience working in complex, volatile, and rapidly changing contexts.

Please download the detailed job description to learn more about the position.

What we offer

• Duty station: Amman Jordan with frequent travel in the region (Iraq, Syria, Yemen)
• Fixed term contract: 12 months national contract, renewable based on performance and availability of funding
• Travel: Up to 30% in the MENA region (currently Iraq, Syria, Yemen)
• Salary/benefits: Grade 8 on NRC's grading structure.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• We invite applications from all qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.
• Please ensure you attach copies of your academic and professional certificates.
• To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts
• join a work culture that empowers every employee to share ideas and take responsibility
• be part of a welcoming and supportive community committed to human dignity

Learn more about NRC

Learn more about the Nabni B4P Facility