High school

Manager

Sales Manager (Encargado de Ventas)

Company: Quality Ropa Limitada | Location: Santiago, Chile | Duration: 5+ Years

Professional Summary:

"Directed the daily operations and sales strategy for a high-volume retail clothing business. Responsible for leading a sales team, managing multi-national customer relationships, and ensuring 100% accuracy in inventory and financial reporting."

• Team Leadership: Supervised and trained a diverse sales team to maintain high service standards and achieve monthly revenue targets.

• Sales & CRM: Managed relationships with a broad international client base, providing personalized service in 5 languages to drive customer loyalty and repeat business.

• Inventory Control: Oversaw stock levels, performed regular audits, and managed supplier relationships to ensure the newest fashion trends were always available.

• Financial Management: Handled daily cash reconciliation, invoicing, and budgeting processes with a focus on maximizing profit margins.

• Visual Merchandising: Designed store layouts and window displays to increase customer foot traffic and enhance the brand's luxury image.

Guest Area & Facility Specialist

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